References- Volunteers 2020 -
The organization was sometimes very confusing and complicated, which I felt above all as a team delegate. I do not think it looks good if you are supposed to "take care of" someone, assist the person, but then you find out you do not even know basic information because it just does not get to you. So I think a better communication with volunteers would be useful. After all, we do it in our free time and that is why we would deserve the volunteers coordinators treated us differently.on
On behalf of our volunteer team MYJÓMI I would like to thank you for the opportunity you gave us and the trust you put in us.
The participants and volunteers were very well looked after. The organization was excellent. Nothing was a problem.
About my work/experience - unfortunately, I was dissatisfied with myself. I can speak Russian and Bulgarian and I got the position of a delegate of Bulgaria - the delegation was sympathetic, giving badges and other little presents, but they kept changing everything and did not obey almost anything they were told. As I understood, everything was related to their dramatic financial problems. Moreover, the delegation consisted of two very disparate groups - Sofia and Varna. On top of that, they found friends from their community in Brno - it was simply a specific group. In such cases there should always be at least two people for the communication. So I rather helped the Moldavians than the Bulgarians.
Anyway, I was a volunteer at a number of events (Sokol race, national championship in cycling, world championship in street hockey, world championship in inline hockey, Olympic park, Olympic festival) so I can say the Emil Open was a successful event in every way. I'm just sorry I did not contribute a bit more.
The organisation was sometimes a bit hectic, but all was happening in a very friendly atmosphere. It is always a pleasure to work with such a team.
I only lacked more information.
For next year I would improve the communication with the volunteers during the event (sometimes we did not have exact instructions on where to be and what to do, so it happened we were not really 100 % busy). In my opinion, it was a super event. I could see every participant enjoying themselves and having a good time. So, I was happy I could be part of it and could help the organisation run smoothly.
I know it is very difficult to organise such a big event. It would have been better to introduce each volunteer to their role and position more in advance. The volunteers were organised the day before – on Friday evening I did not know exactly where and when I should be on Saturday. Otherwise, I think the organisers handled the event above-average and managed to help and please many children. Being a volunteer at this event benefitted me a lot.
The organisers were superb.
I liked the very first seminar before the beginning of the event. Even though it was a brief one, the information provided was very valuable for me because I have no experience with disabled children.
I appreciated the organisers' non-stop availability on the phone and their efforts to solve problems as quickly as possible.
Better instructions sent before the event related to us, volunteers, and our job description, would have helped. We only got general information from which you did not learn much. I believe this would have raised the number of people interested and those who then really come.
The organisers were cool even though I sometimes felt like it was too big an event for them. Many volunteers could not even find themselves in the schedule and had to repeatedly contact the organisers. There was also a problem with the accreditation cards. Some volunteers did not have them and had to wear somebody else's. However, the organisers were very helpful and always tried to find a solution to any possible problem.
The organisers were very kind and friendly.
Thank you for the opportunity.
I am very glad I could be a part of the organising team and help during this event. I met a lot of amazing people in both the team and among the competitors. The athletes were brilliant.